RALEIGH Urunga Masonic Village Lifestyle Supervisor, Kristie Payne, has been named Mentor of the Year in the Royal Freemasons’ Benevolent Institution (RFBI) 2025 annual Showcase Awards.
The program recognises the outstanding efforts of staff and volunteers from across the organisation in seven categories.
The accolade bestowed upon Kristie is testament to her unwavering commitment to compassionate and person-centred care, as well as her exceptional leadership skills.
A valued member of the team at RFBI Raleigh Urunga Masonic Village since 2018, Kristie has consistently demonstrated a natural ability to lead, support, and inspire both individuals and teams across the organisation.
Her approach to mentorship is characterised by a deep sense of empathy and understanding, ensuring that every team member feels valued and supported.
This award recognises her ability to foster a positive and inclusive environment where everyone can thrive.
“Being able to support, inform and sometimes even inspire residents keeps me engaged and committed,” Kristie told News Of The Area.
“I enjoy knowing that the support I give to residents can improve their day, whether it’s through having a simple conversation, encouraging them to do the things they love or helping them live their best life.
“The little things we do each day often mean the most and I find that really rewarding.
“I enjoy being part of a team that supports residents to live with dignity and comfort.
“I also enjoy sharing my knowledge with other team members and mentoring them, it is another part of my role that I am dedicated to.”
What drives Kristie’s compassionate commitment every day is knowing that the care she provides helps residents feel comfortable, safe and respected.
“The personal connections I make with residents and families gives every day a sense of purpose.
“A smile, a thank you, or simply being there for someone reminds me why I do this work.”
Winners were announced at RFBI’s Showcase Award Night at the Sydney Masonic Centre on Tuesday 23 September.
RFBI was founded in 1880 to assist people in need.
It is a not-for-profit aged care provider operating 22 residential care villages, 20 retirement villages and offering a range of home care services across NSW and the ACT.
By Andrea FERRARI
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