October 14, 2025
Volunteers reveal the personal benefits of giving Coffs Harbour Neighbourhood Centre volunteers Carol Purdy and Kerry Bartlett.

Volunteers reveal the personal benefits of giving

VOLUNTEERS at one of the city’s most-used support services, the Coffs Harbour Neighbourhood Centre (CHNC), say that the benefits of giving their time to help others boosts their mood and inspires a sense of satisfaction and cheerfulness.

CHNC is a project of Volunteering Coffs Harbour Inc, providing services and support to the whole community while prioritising individuals and groups who are disadvantaged, vulnerable and/or marginalised.

It is located in the Coffs Harbour Community Village, alongside other community services.

“I look forward to getting up on the days I have my shifts,” volunteer Lenni Downing told News Of The Area.

“I really enjoy the work and engaging with so many different people.

“I have noticed that my self-esteem and confidence have really improved, and I have learnt about so many different organisations in Coffs Harbour –  and I have made lifelong friends.”

Ms Downing moved to Coffs Harbour from “out West” and didn’t know anyone.

Looking for a purpose and seeking to meet new people, she thought volunteering would be the way to go.

She became a volunteer with the Aged Care Volunteer Visitors Scheme (ACVVS) where she would visit residents in Aged Care to provide social support and friendship.

Two years ago, she joined the volunteer staff CHNC, helping in the reception area.

“I support people with making appointments, accessing our free services, and providing essential support like food, toiletries and baby items.

“My current role fits in well, I have two shifts a week and can also put my hand up to fill in if people are away on holidays or are unwell.

“I take my volunteering as seriously as I would paid employment.

“I know people rely on me ith limited resources and so many people reaching out for help, many services rely on volunteer support to stay open.”

Ms Downing feels so rewarded in her role that she now encourages other people to “give it a go”.

“There are many different volunteering opportunities available and Coffs Coast Volunteering can help match people with an opportunity that suits them.,

“Whether it is with older people through the Aged Care Volunteer Visitors Scheme, something in Landcare or an environmental space or at a local op shop, there are many opportunities.”

By Andrea FERRARI

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