More first-timers reaching out for crisis care

THE Community Care service at Lifehouse Care is experiencing an increase in people seeking support for the first time.

These are people who would not normally need assistance to feed their families or manage day-to-day living costs, said Community Care Leader Tessa Spry.

Many families are facing unexpected financial pressure due to rising rent, fuel costs, and the increasing cost of essentials.

“We met a single mum of four children who works hard to provide for her family and keep up with everyday expenses,” Ms Spry said.

“When her children became sick, she needed to take time off work to care for them, which placed extra financial pressure on the household.”

With reduced income during that time, covering essentials like rent, groceries, and bills became very difficult.

She reached out for support to help her family get through this challenging period and regain some stability.

Another recent recipient is a woman who had left a difficult situation and was unsure of her next steps.

“She was sleeping in her car and struggling to access basic essentials like food, clothing, and blankets to keep warm.

“When she came to see us, she was able to find a safe place to talk and receive some of the support she needed while she works through this challenging period and looks for a more stable path forward.”

The growth in need for essentials is coming from all demographics, Ms Spry said.

“Individuals who have fled domestic violence situations can often find themselves without a home and in urgent need of practical support, sometimes having had to leave with very little or nothing at all.

“Elderly people are increasingly facing financial pressure, especially with medical and pharmacy costs that can quickly add up, particularly if they have lost a partner and are managing on a single pension income.”

The charity can assist with pharmacy bills, helping to ease pressure and leave more space in the budget for food and other essentials.”

With 30 years’ experience LifeHouse Care curates its support service to offer practical assistance with dignity to help meet current, immediate needs.

The team has created a welcoming living room-style space where people can feel comfortable and at home.

Visitors are always welcome to enjoy tea or coffee; children can play and colour in while families access support. The aim is to provide an environment that is warm, non-judgemental, and culturally sensitive, where everyone feels safe and respected, Ms Spry said.

By Andrea FERRARI