THE Windows 10 operating system will reach the end of its support (EoS) on 14 October.
After this date, Microsoft stops providing security updates which leaves computers increasingly vulnerable to viruses, malware, phishing and cyberattacks.
Coffs Harbour Young Citizen of the Year 2025, Nathan Armstrong, who runs his own senior tech support service from home in Sawtell, recommends users upgrade to Windows 11, which offers improved security, regular updates and new features.
Compatibility for installing the new upgrade can be checked by downloading the Microsoft PC Health Check app., he said.
“Most newer computers should be compatible but if a computer is found to be incompatible then users may have to purchase a new PC and migrate everything over.
“It’s also important to perform regular backups to services like OneDrive, iCloud or an external Hard Drive to ensure your files are protected,” he said.
Mr Armstrong recently helped Coffs senior Ray Featherstone upgrade his laptop to Windows 11.
“I helped Ray step-by-step by checking compatibility, backing up data, installing the upgrade and then undertaking personalised 1:1 sessions so Ray could learn Windows 11 with confidence.”
To make remembering things easier, Ray was given visual tech notes.
Meanwhile, Apple is rolling out its OS 26 update which unifies the iPhone, iPad and Mac experience.
The update introduces a new redesign called Liquid Glass, featuring translucent elements, smoother animations and refreshed icons – along with new features such as call screening, expanded accessibility settings, improved AI integration and updates to familiar apps.
Users are given more time to transition as Apple’s approach to updates is more relaxed and security updates are still being provided for older devices.
With all these upcoming changes, scams remain a concern, prompting a reminder to never trust unsolicited phone calls, pop-ups, or messages.
Real companies will never ever request remote access or demand payment.
If you suspect being targeted by a scam, you should report it immediately to authorities.
“These changes pose a real challenge for people, especially seniors in the community,” Mr Armstrong said.
“Upgrading can be a tough choice, whether it’s buying a new computer, learning how to back up data or simply understanding technology changes.
“Many people tend to hesitate, and it often leaves them at risk when their devices are no longer supported.
“With technology continuing to evolve at a rapid pace, being aware and educated is very important.
“Staying informed and putting data security first helps ensure safety online.”
By Andrea FERRARI
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